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Podcast Episode · S3E6 Notebook of a COO

Cash Flow Is King, Profit Is Just an Opinion

Most businesses that fail were profitable when they died. Profit is a story you tell at the end of the year. Cash is what is actually in the account on the day payroll is due, and you cannot make a payroll with an opinion. Why growth quietly eats cash, the levers that shorten the time between doing the work and getting paid, and how to build the buffer that lets you sleep at night. Ends with a one-week homework assignment: find the single most important number in your business.

Three Moves

Revenue is vanity. Profit is sanity. Cash is survival.

Profit is an opinion calculated at year end. Cash is a fact on payroll day. These three moves keep you from being the profitable business that quietly went broke.

01

Mind the Gap Between Profit and Cash

Growth eats cash. Every new customer has to be serviced before they pay you, so you can be profitable on paper and still run out of money before the invoice clears. Stop asking only did we make money. Ask when the money actually arrives.

02

Shorten the Time to Get Paid

Invoice the same day the work is done. Change your terms, ask for deposits, take the card on file. A sale is not complete when you deliver the work. It is complete when the money is in your account. Until then you made a loan.

03

Build the Buffer

Skim a small automatic percentage off every deposit into a separate, untouchable account. Treat it like a tax. Build toward one full month of operating expenses in reserve, then three, and turn every emergency into a mild annoyance.

Previous Episode

Your Best Employee Is a Single Point of Failure

The person who just handles it is your biggest hidden risk. How to find the key-person dependencies hiding in plain sight, turn tribal knowledge into systems your business owns, and pass the vacation test that proves you built a business.

Listen to S3E5  →
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The cash flow tracker and buffer calculator from this episode are inside The Small Business MBA.

The simple cash flow tracker, the templates for terms and deposits, the buffer calculator that tells you your number, and the full operator course library. Everything you need to stop flying blind on the one thing that can end your business overnight.

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