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The free weekly class from Notebook of a COO: an owner standing with his arms crossed while his team works at their desks, the city skyline behind them
Free live class Every business welcome Every Tuesday · 8 to 9am PST

The free class, every Tuesday.

One live class a week for every owner, free inside the Small Business MBA. An hour, a new topic each week, and one thing you leave with that you can use that afternoon. No pitch.

Next class: Tuesday, October 20 · The Congruence Rule: four things, one tier · 8:00 to 9:00 AM PST

Let's be clear about one thing

This is a class, not a webinar.

No fluff and no pitch at the end. One focused hour on how the best operators think and run a business, taught plainly, with live Q&A. If you leave without something you can do this week, we did it wrong.

Free for every memberNothing for saleLive, with Q&AA new topic every week
Coming up

A new topic every week.

The Tuesday class follows the Small Business MBA, from the top of the Market Pyramid down. Every class is 8:00 to 9:00 AM PST.

  • Tuesday, October 13The Market Pyramid: three tiers, three mindsetsYou leave with: Which tier your business serves today, on purpose or by accident.
  • Tuesday, October 20The Congruence Rule: four things, one tierYou leave with: Where your position, offer, marketing and sales disagree.
  • Tuesday, October 27Top of the pyramid thinkingYou leave with: What the premium 10% is really buying, and what it takes to hold that tier.
  • Tuesday, November 3You don't have a traffic problem. You have a leak.You leave with: The six places a business loses customers, and which one is most likely yours.
  • Tuesday, November 10How you actually make moneyYou leave with: Your business model on one page.
  • Tuesday, November 17Why operators get stuckYou leave with: Which of the three plateaus you are on.
  • Tuesday, November 24Business or asset: could it run 30 days without you?You leave with: Your score on the 30 day test.
  • Tuesday, December 1Run it on systems, not on youYou leave with: The first process you will write down, and how.
  • Tuesday, December 8Who decides whatYou leave with: The decisions you keep and the ones you hand over.
  • Tuesday, December 15Fix one thing, properlyYou leave with: The one fix for the next 90 days, and your stop doing list.
  • Tuesday, December 22Look back: your year on one pageYou leave with: Your scorecard for 2026.
  • Tuesday, December 29Look ahead: your one page operating plan for 2027You leave with: The plan you run the year on.

See the whole curriculum →

Your host
Your host

JT Taylor MS, MBA

Operator and COO, founder of the National Board of Operations Professionals, and author of the Principles of Practice, the six-volume operating standard for small business. JT has spent years inside real businesses fixing the parts that decide whether they grow: pricing, follow-up, cash, and the systems underneath. Through Notebook of a COO he now teaches that same playbook to owners, plainly and for free. No guru theater, just the plays that work, taught operator to operator.

How it works

Three steps, one hour.

Join free, save your seat, show up.

01

Join free

Make your free Small Business MBA account. No card, no contract.

02

Save your seat

You land on the next Tuesday class. Tap Save my seat and we email you the Zoom link, and remind you the hour before.

03

Show up live

8:00 to 9:00 AM PST, with live Q&A. Bring your questions.

Save your seat.

The next free class is Tuesday, October 20 · The Congruence Rule: four things, one tier, 8:00 to 9:00 AM PST. Make your free account and you land on the class, one tap from your seat.

▶ Join free and save your seat

Already a member? . No card. No spam. Unsubscribe anytime.

Questions

The honest FAQ.

Is it really free?

Yes. The Tuesday class is free for every Small Business MBA member, and the membership is free. No card, no trial, nothing to buy.

Is there a pitch at the end?

No. It is a class, and nothing is for sale in it.

Where is the class held?

On Zoom. The link comes in the email we send when you save your seat, and again the hour before the class.

Do I have to attend live?

Live is best, that is where the Q&A happens. Everyone with a seat gets the replay after the class.

Do I need to be technical?

No. If you can type a message you can do everything in this class. Nothing here needs a developer, a subscription or a new system.

How long is the class?

One hour, 8:00 to 9:00 AM PST, including live Q&A.

I signed up for the Oct 5 workshop. Where is it?

Stop the AI Slop ran on Oct 5 and its replay is in the Small Business MBA. Join free and the Tuesday class is waiting for you there too.

The free weekly class from Notebook of a COO: an owner standing with his arms crossed while his team works at their desks, the city skyline behind them
Free Live Every Tuesday

Better operators. One hour a week. Zero cost.

Every Tuesday, 8 to 9am PST. Save your seat.

Free membership · No card required · No pitch · A new topic every week